I love how sweet and gentle they are when trimming my pup's nails. They don't always stay open till their listed closing time, so call ahead to make an appointment.
I picked up my dog today and the little girl at the counter quite rudely said my dog needed her shots updated and that it was illegal for them to board her. I stated that the girl I spoke with over the phone knew that they weren't up to date and I told her that I could bring in proof of the appointment. The little girl shook her head and said she was the one I had talked to and that I had never told her about the shots not being updated. My mouth literally hit the floor!! I know the owner could hear her saying all that and I know she had been in trouble for telling me it was okay to board my dog so she stood there and called me a liar in front of other customers. I said just give me my dog and we'll be done with this.
Couldn't be more happy!
Upon dropping off my dog, the lady was livid that 5 calls about shots for my dog and other dogs had not been made and this was illegal and she was going to be shut down. She said this in front of another customer too and pointed at her and said she was one of them too. The lady looked surprised. What were we supposed to say? I stated that I was told it was fine and while she was still fussing about it like it was my fault somehow that I brought my dog in, she took my dog. I stated I would have the vet fax over the new shots on Monday.
My sweet dogs are currently living in Solon, with relatives, while we are living in Rochester, Mn. Undergoing treatment.
I called Alicia requesting her services. She did an extraordinary job, on them with attention to my desires/requests.
I have never been treated so badly. I have never been in a place where an employee is yelling at a customer in front of other customers and the boss goes about her business like she doesn't hear anything. I came home so angry. I still can't believe it.
I called ahead to Alicia's Sirius Styling to see whether my dog could be boarded on Friday evening. The young girl I spoke with was very nice. She asked if my dog's shots were updated and I said they were not, but we had an appointment to have them updated on the 15th and did she need proof of the appointment. She said no. I said that we had moved to Solon and let things get behind, but that we were working to get everything caught back up. I also asked if it was ok that my dog was in heat and that we were also getting her fixed after her shots. She stated that was also fine and they just needed to know so they could keep her away from other dogs.
Excellent service and a quality experience of having our dog groomed there! Would highly recommend to everyone!
I love taking my dog to them. They trim her nails so fast she doesn't have time to get nervous, and they do a great job.
Thanks
Alicia S Sirius Styling is a US Point Of Interest based in Solon, Iowa. Alicia S Sirius Styling is located at 220 S Dubuque St, Solon, IA 52333, USA.
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